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Not only is PURPLE / Junior a revolutionary way of "packaging" legal services
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the revolution continues into the ways that we actually provide our legal
services. |
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We go a long way to ensure that every time any client uses our services, the
service reaches the same high level. |
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The level that we aim to meet every single time is that our service is simply
"great" |
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Every time you speak to our lawyers with a legal enquiry, we will ask you after the call whether our service was A - Great, B - Okay or C - Disappointing. |
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We are not happy if the feedback falls below A |
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As and when you instruct us on any formal legal work, we agree with you in
advance that we will ask you every two weeks how we are doing. |
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Using these simple tools, we can ensure that our services really are "Great"
every time. |
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